Privacy Policy
Effective date: July 1, 2025
Lenvor Lab Supply (“we,” “us,” or “our”) operates the website lenvorlab.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or placing an order, you agree to this policy.
Information We Collect
We collect information you provide directly, such as your name, organization or institution, email address, phone number, billing and shipping addresses, and the contents of messages or quote requests you send us. When you place an order, we also collect order details.
We do not store full payment card numbers. Card payments are processed securely by our payment providers (such as Stripe and PayPal), who handle your payment data under their own privacy policies.
We automatically collect limited technical information when you visit the Site, such as IP address, browser type, pages viewed, and cookies used to operate the store and improve your experience.
How We Use Your Information
We use your information to process and ship orders, prepare quotes, respond to inquiries, provide customer support, prevent fraud, comply with legal obligations, and improve our products and Site. With your consent, we may send occasional updates; you can opt out at any time.
How We Share Your Information
We share information only with service providers that help us run our business — including payment processors (Stripe, PayPal), shipping carriers, and IT/hosting providers — and only as needed to perform their services. We may also disclose information when required by law or to protect our rights. We do not sell your personal information.
Cookies
The Site uses cookies to keep your cart and quote list working, remember preferences, and understand usage. You can control cookies through your browser settings; disabling them may affect how the Site works.
Data Retention
We keep your information for as long as needed to fulfill orders, provide support, and meet legal, tax, and accounting requirements.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. California residents have rights under the CCPA, and visitors in the EU/UK have rights under the GDPR. To exercise any of these rights, contact us at [email protected].
Data Security
We use reasonable administrative, technical, and physical safeguards, including HTTPS encryption, to protect your information. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
International Visitors
We are based in the United States. If you access the Site from outside the U.S., your information will be processed in the United States.
Children’s Privacy
The Site is intended for businesses and adults and is not directed to children under 16. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised effective date.
Contact Us
Lenvor Lab Supply
6645 Nancy Ridge Rd, San Diego, CA 92121, USA
Email: [email protected]